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About the Year-End and New Year Holiday period and Trading time

We have 10 days left before we leave the year 2017.
How are you planning to have your holiday this Year-end and New Year?
Some may be at home relaxing, going back to their home town, going to a trip abroad, and so on.

GEMFOREX was able to celebrate our 3rd anniversary in November.
We have entered our 4th year this month.
Also, the other day we were able to earn first place from 3 categories in Rakuten Research, “Chosen by financial industry officials, considered as ●● Forex company”.

Thanks to you, our accounts have also reached 53,000 accounts.
Available to many customers including English-speaking countries, Japan, China, Hong Kong, Taiwan.
Thank you very for your support.

We are so please to hear that it seems even overseas Forex beginners that although interested in overseas Forex companies but could not take a step forward before are experiencing the convenience of overseas Forex with GEMFOREX.

Although we are still in our 4th year as a novice Forex company,
We have competitive confidence than other companies including domestic and overseas Forex companies in providing services and support.

In 2018, GEMFOREX will aim for further enhancement to make an even wonderful service, so please look forward to it.

The shortest distance for that is “customer’s comments”.

Your opinions, requests, and impressions will enhance the service.
No matter how trivial it is, please let us know “what you think”.

Gem-Trade Philosophy

“The entire purpose is to deliver excellent investment environment”

Each of the members of the Gem-Trade team has this thought in mind, that in every day of our full capacity, we will provide the ultimate investment services to the customers.
We will continue to do our best in 2018.

It would be our pleasure if you could continue our relationship next year too.

So now, we would like to inform you that we will be closed on the following New Year holidays.
We are sorry for the inconvenience, but we appreciate your patience as you acknowledge it

About Year-End and New Year Holiday period

Telephone supportFrom December 30, 2017 (Sat) – January 4, 2018 (Thu)
Mail supportFrom December 30, 2017 (Sat) – January 3, 2018 (Wed)
Deposits receptionaccepted at any time (according to bank business day)
Withdrawal receptionFrom December 30, 2017 (Sat) – January 1, 2018 (Mon)

※ For contents that require urgent respond, please contact us by e-mail as we keep in mind to support at any time.
※Regular business is from January 5, 2017 (Friday).

Regarding the content of inquiries received by e-mail during the holiday period,
we will reply from January 4th , 2018 (Thursday) at 9:00 am(Hong Kong time) on a first come, first served basis.

Regarding trading hours of the Year-end and New year,
Regular time is used until December 22nd (Friday)
Starting December 26th (Tuesday) will be the trading hours for the Year-end and New Year.

Please check the following.

Year-end and New Year trading hours

Until December 22, 2017 (Fri)Regular time
December 25, 2017 (Mon)Closed all day
December 26, 2017 (Tue)Opening at 8 o’clock
From December 27, 2017 (Wed) – December 29, 2017 (Fri)Regular time
January 1, 2018 (Mon)Closed all day
January 2, 2018 (Tue)Opening at 8 o’clock
Wednesday, January 3, 2018 toRegular time

Please note: MT4 cannot be used during closed period.
All display times are GMT + 2 (the time difference from Hong Kong time is 6 hours).

That would be all.
Thank you.

2017-12-21|GEMFOREX Informaiton