Best Forex Broker 2018 Rewarded
Open a Real Account

About contact and response for domain failure

Today, we would like to inform you about domain failure and correspondence.

From 20:00 (Hong Kong time) yesterday, there is a phenomenon that the domain of cannot be referenced on some lines.

Since it will be an obstacle for the domain,

  • HP cannot be viewed
  • Unable to send / receive emails to

The situation such as has occurred.
※Because of domain failure, it will not affect WEB server or MT4 server.

In some cases, we may not be able to receive your inquiry even if you receive an inquiry from such a situation, and it is possible that even if you send it, it has not arrived to the customer. In addition, even if you have received a withdrawal application, the approval email may not be received, and there is a possibility that the withdrawal application has not been completed.

We are currently in the process of investigating, but it is an urgent response, so if you are in a hurry, please contact the following email address.

Contact information

In addition, we will contact you on the website below regarding future progress.

We apologize for any inconvenience this may have caused you.
We apologize from all the staff.

That’s all.

2020-05-29|GEMFOREX Informaiton